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Customer Service

Services

In addition to its main product line Apex offers the following optional services:

  • Monthly Reporting to Archiver Online
  • View your Reports and Statements using a Web Browser
    • Daily Reports
    • Member Statements
    • View or Print
    • Adobe PDF Creation

  • Internet Banking
    • Account Balances
    • Transaction History
    • Account Transfers
    • Check Requests
    • E-Statements w/Email Notification (Adobe PDF)
    • Bill Pay connection with 3rd Party Vendor
    • Check Image Retrieval

  • Audio Response - Telephone Banking
    • Account Balances
    • Transaction History
    • Account Transfers
    • Check Requests

  • Offsite Backup Storage and Retrieval
    • Encrypted
    • Unattended, Scheduled Nightly
    • Transfer via Secured FTP to Apex Servers
    • Disaster Recovery Plan
    • Daily Email Notification

  • Website Generation and Hosting
    • Site Development
    • Maintenance
    • Hosting Only Option

  • OFAC File Download from Apex website

  • IRS File Reporting

  • Consulting

  • Disaster Recovery Equipment

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